1. List of Shipping Countries/Regions & Delivery Time



2. Shipment Processing Time

All orders are processed within 1-3 business days.

Q: How will I know my order has shipped?

A: We make your reborn doll after you ordered to make sure every detail. The painting time takes normally 1-3 business days. Then we will ship it. Once it has shipped, we will send you an email. Sorry for the long wait, but your doll will worth the waiting. The shipping time is usually about 7-12 business days. The delivery company is usually FedEx, Yun Express, or DHL, you could track the number when your baby doll has arrived in your country.

3. Shipping Rates for All Products

4.CHANGE OF ADDRESS

You can contact customer service to change your shipping address before your order is dispatched. The shipping address cannot be changed after the order has been dispatched.

5.ABOUT FULL SILICONE BABIES

Attention: The actual weight of the full silicone baby dolls is more approximate to that of the real baby, thus the freight cost will rise within a reasonable range.The actual freight will be charged according to the price and weight of the full silicone baby you purchase, sorry for any inconvenience caused.

6.TRACKING ORDER

Once the order is placed, our system will send you an email with the order details.
Click here to track your order, please enter Tracking Number in the input box and click Track.
The online update of logistics information may be delayed for 1-3 days, please wait patiently.

Attention: If you purchase multiple items, your order may be split into multiple packages. If you only receive one of the packages, please don't worry and wait patiently.

7.COVID-19 PRECAUTIONS

To ensure that our customers and courier partners are kept safe:

• Our warehouses are following all stipulated safety and hygiene guidelines
• Our couriers wear masks and use disinfectants
• We don't require a signature for delivery - delivery to the address you have ordered is considered good

We ask you to do your part too by:

• Wearing a mask when you receive goods
• Sanitising your goods when you've received them

8. CONTACT US

Did the above information not answer your question? Click here to contact us.

9.SHIPPING PARTNERS